Terms of service
Overview
This website is operated by HINE-R Engineering, a division of Gorilla Brakes Ltd. Throughout the site, the terms “we”, “us” and “our” refer to HINE-R Engineering. HINE-R Engineering offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence.
To use the Services you may be asked to provide certain information including your email address, billing information and shipping details. You agree that all information you provide is accurate and complete.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
SECTION 2 – PRODUCTS
HINE-R Engineering designs and manufactures precision CNC-machined components for high-performance bicycle braking systems.
We make every effort to display product colours, dimensions and specifications as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the appearance of the product.
We reserve the right to modify or discontinue products at any time without notice.
SECTION 3 – ORDERS
By placing an order you are making an offer to purchase a product. We reserve the right to accept or decline any order at our sole discretion.
Orders are not confirmed until payment has been successfully processed and an order confirmation email has been issued.
We reserve the right to limit quantities or cancel orders where fraud, resale or export activity is suspected.
SECTION 4 – PRICES AND BILLING
All prices displayed on the website are subject to change without notice.
Prices shown do not include shipping, duties, import charges or taxes unless stated otherwise.
You agree to provide accurate payment and billing information when placing an order.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing or circumstances outside our control.
Risk of loss passes to the customer once goods are transferred to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website including text, graphics, logos, product images and designs are the property of HINE-R Engineering or its licensors and are protected by intellectual property laws.
You may not reproduce, distribute, modify or use any content from this site without written permission.
SECTION 7 – THIRD PARTY TOOLS
Our store may provide access to third-party tools that we neither monitor nor control.
You acknowledge that such tools are provided “as is” and without warranties of any kind.
SECTION 8 – THIRD PARTY LINKS
Certain content or services available via our Service may include materials from third parties.
We are not responsible for examining or evaluating the content or accuracy of third-party websites.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
This store is powered by Shopify. However, all purchases are made directly with HINE-R Engineering.
Shopify is not responsible for any aspect of transactions between customers and HINE-R Engineering.
SECTION 10 – PRIVACY POLICY
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – FEEDBACK
If you submit suggestions, ideas, reviews or feedback to us, you grant us the right to use, reproduce, modify and publish such content without restriction or compensation.
SECTION 12 – ERRORS AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing or availability.
We reserve the right to correct any errors and update information without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the website:
- for unlawful purposes
- to violate intellectual property rights
- to distribute malware or malicious code
- to scrape or copy site content without permission
- to impersonate another person or organisation
SECTION 14 – PRODUCT INSTALLATION & LIABILITY
HINE-R Engineering products are high-performance bicycle components intended for use by experienced riders.
Improper installation, misuse or modification of braking components may result in equipment failure, serious injury or death.
Products should be installed by a qualified bicycle mechanic where appropriate.
HINE-R Engineering accepts no liability for damage or injury resulting from improper installation, misuse or modification of products.
SECTION 15 – TERMINATION
We may terminate your access to the Services at any time without notice if you violate these Terms.
SECTION 16 – DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee uninterrupted or error-free operation of the website.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, HINE-R Engineering shall not be liable for any indirect, incidental or consequential damages arising from the use of our services or products.
SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless HINE-R Engineering and Gorilla Brakes Ltd from any claims, damages or liabilities arising from your use of the Service or violation of these Terms.
SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain in effect.
SECTION 20 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and HINE-R Engineering regarding the use of the Services.
SECTION 21 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.
SECTION 22 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time by posting changes to this page.
SECTION 23 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
HINE-R Engineering
A division of Gorilla Brakes Ltd
Alston House
Whitecross Business Park
Lancaster
LA1 4XF
United Kingdom
Email: sales@gorillabrakes.com